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CANCELLATION POLICY

 We have a 24 hours notice policy with a  100% charge for missed or late cancellations. To ensure that this policy is enforced all new bookings will require a credit card on file. Please also be aware that your insurance only covers treatments received not treatments missed therefore a card is still required even if you use direct billing. Credit cards on file will only be charged within the parameters of the above policy. Please remember that your appointment time is reserved for you if you for any reason cannot make your appointment please be sure to give us at least 24 hours' notice to avoid the late cancellation and no show fees.

HOURS OF OPERATION

Due to Covid-19, we are not accepting same-day appointments. Please schedule your appointments online at naturalpointtherapy.janeapp.com or by phone at this time. 

We, Will, Be In The Office

Tuesday and Thursday from 12 pm to 8 pm

and 

Friday and Saturday from 9 pm to 5 pm

As we are with patients throughout the day we ask that if you call you please leave a message with your name and number so we can get back to you as soon as someone is available. 

Thank you!

Phone: 

(604)534-9299

Email:

info@naturalpointtherapy.com

Address: Unit #120

5769 201A Street, Langley, BC V3A 8H9

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